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Cleveland Clinic

Cleveland Clinic

Cleveland, US   |   Accreditation: JCI    

9500 Euclid Avenue

Cleveland, Ohio 44195

International 216-444-8184, National 216-445-5580, Global Patient Serv., 800.223.2273, ext. 55580) toll free



Website in: English, Arabic, Spanish, Turkish

Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.

Cleveland Clinic was ranked #1 in the US News and World Report’s 2009 “Best Heart & Heart Surgery Hospitals”.

Our Global Patient Services addresses the US National Patients’ and the International Patients’ needs.

For International Patients:

Use our on-line appointment form to contact us.

Patient Access Office (Appointments):


International Finance Office:


International Travel Office:


Each year thousands of patients come to Cleveland Clinic from around the world for specialized medical care not readily available close to home. If you live outside the United States, Cleveland Clinic’s International Center is your link to one of the largest and most respected academic medical centers in the world. Formally established in 1976, the International Center (functioning within the department of Global Patient Services) provides high-quality service and care to all international patients and their families.


The International Center’s staff includes more than 60 Patient Service Specialists, Patient Service Coordinators, Financial Counselors and medical education experts striving to make sure all your special needs are met. This staff of dedicated professionals can help with the following services before, during and after your visit.

Medical Concierge assists patients in their travel by providing access to discounts on hotels and housing, when available; connecting patients with a travel service to schedule airline reservations; assisting with reservations for hotel or housing accommodations and arranging ground transportation


* Scheduling medical appointments
* Confirming and rescheduling airline reservations
* Making hotel or housing arrangements in Cleveland
* Arranging ground transportation from the airport and securing car rentals
* Collecting an initial deposit for scheduling purposes and estimating the cost of services


* Providing a Patient Service Specialist for medical appointments
* Assisting with hospital admissions and follow-up doctor visits
* Ensuring patients understand instructions from physicians
* Arranging leisure activities for the family
* Estimating the cost of services and collecting payment for services rendered
* Collecting any additional deposits as needed or applicable deductibles for scheduled medical services


* Helping obtain copies of medical reports/films after consultations are completed
* Managing prescription requests
* Facilitating communication with Cleveland Clinic physicians

Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:

* Cleveland Clinic in Florida
* Cleveland Clinic Canada
* Cleveland Clinic Abu Dhabi
(Scheduled to be operational in late 2012)

Cleveland Clinic health system comprises eight community hospitals, a children’s hospital for rehabilitation and one affiliate hospital and is accredited by The Joint Commission, the nation?s largest accreditor of healthcare organizations.


A full Spectrum of Procedures and Treatments.

Cleveland Clinic was ranked #1 in the US News and World Report’s 2009 “Best Heart & Heart Surgery Hospitals”. We also ranked in the top 10 best hospitals in Kidney Disorders, Neurology, Ophthalmology, Respiratory Disorders, Rheumatology, and Urology.

See website for more details


Heart & Heart Surgery
Gastrointestinal Disorders
Kidney Disease
Respiratory Diseases
Neurology & Neurosurgery
Geriatric Care

Travel Information:

Cleveland Clinic is located about 30 minutes from Cleveland Hopkins International Airport and about 20 minutes from Burke Lakefront Airport an executive airport for smaller planes and jets. For directions from the airport to Cleveland Clinic, please refer to Cleveland Clinic’s directions page.

Insurance Accepted:

If you have medical insurance, please bring your insurance card with you to all appointments. Cleveland Clinic will bill the insurance for all applicable medical services. You will be responsible for any corresponding deductibles, office visit copayments and coinsurance as well as any services that are denied by your insurer.

If you are a self-paying patient, a deposit is required before any medical services can be rendered. Estimates can be obtained through the department in which your appointments are scheduled prior to your appointment or admittance to the hospital. All quotes for your procedures and services at Cleveland Clinic are estimates only. The final bill will not be calculated until after your hospital stay is completed. The final amount due can vary substantially based on the actual services rendered. Quoted prices include all physician and hospital fees but do not include the cost of incidental charges such as hotel, transportation and phone calls.